Privacy Policy
Effective Date: 12 Jan 2026
Kitostove (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or shopping on our website, as well as through our partner marketplaces such as Amazon, eBay, and Etsy.
1. Information We Collect
When you visit our site, we collect certain information to provide you with the best experience possible:
Personal Information: This includes your name, shipping address, billing address, email address, and phone number, which you provide when making a purchase or contacting us.
Payment Information: We use secure third-party processors to handle payments. We do not store your full credit card details on our servers.
Technical Data: We automatically collect details like your IP address, browser type, and how you interact with our website to improve our site’s performance.
2. How We Use Your Information
We use your data strictly for business purposes, including:
Processing and shipping your orders.
Communicating with you about your account or purchases.
Sending you updates or promotional offers (only if you’ve opted in).
Preventing fraudulent transactions and ensuring site security.
3. Sharing Your Information
We do not sell your personal information to third parties. We only share data with trusted service providers who help us run our business, such as:
Shipping Carriers: To deliver your kitchenware to your door.
Payment Processors: To securely handle your transactions.
Compliance: We may disclose information if required by law or to protect our legal rights.
4. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, please reach out to us using the contact details below.
5. Cookies
Our website uses “cookies” to enhance your browsing experience, remember your cart items, and analyze our traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function perfectly without them.
6. Third-Party Links
Our website may contain links to other websites that are not operated by us (such as social media platforms or payment gateways). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
For any questions regarding this Privacy Policy or how your data is handled, please contact our director, Kito Hetoshe Tuccu, or our support team:
- Email: support@kitostove.com
- US Phone: +1 (307) 461-5631
- UK Phone: +44 7474 760802